Friday, April 29, 2011

Tourism minister pressing for performance pay

Tourism minister pressing for performance pay

As part of an effort to increase the number of repeat visitors, Tourism
Minister Manuel Marrero urged state tourism companies to introduce
performance-based pay for employees.

Salaries should stimulate workers to provide highest-quality service,
because it determines tourist satisfaction levels and their inclination
to return, Marrero said in a speech in Holguín, according to Granma.

He said Cuban tourism still has many unused opportunities in generating
hard-currency income, and he urged executives to make a concerted effort
to bring in tourism beyond package tours. He also called on employees to
be more thrifty with food, water and electricity.

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